何が違う?日米のカスタマーサクセス最新調査から得る学び
December 7, 2023 (Wednesday) 14:00-15:00
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毎日新しいことにぶつかって何が正解かわからない。「周りは一体どういう状況なのだろう?」そんな風に感じていませんか?
The world of customer success is changing and evolving every day. We are also actively utilizing technology such as digital scale and the use of generative AI. In this webinar, we will explore customer success surveys in Japan and the United States to deepen your understanding of the latest trends. We welcome Mr. Morita, Managing Executive Officer of Virtualex Consulting Co., Ltd., and will deliver a conversation with our President and Representative Director Kinumura.
Here’s what you’ll learn during the session:
・Latest trends explaining the latest surveys in Japan
・Latest trends explaining the latest surveys in the United States
・Insights comparing the latest surveys in Japan and the United States
Recommended for these people.
・Those who are interested in customer success
・Those who are interested in customer success trends of other companies
・Those who want to learn about the latest trends in the United States
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